Do you accept insurance?

Whole Women's Care is a direct-pay practice and does not bill insurance directly. Payment is due at the time of service. We accept all major credit and debit cards, as well as HSA and FSA cards directly. Upon request, a superbill can be provided for you to submit to your insurance carrier for possible reimbursement or to apply toward your deductible.

Can I use my HSA or FSA?

Yes. We accept HSA and FSA cards directly at the time of service. Medical visits with a licensed physician are generally an eligible expense — no special paperwork required.

Can visits be applied toward my insurance deductible?

Possibly, depending on your plan. Patients with high-deductible health plans may be able to apply out-of-network visits toward their annual deductible. We can provide a superbill upon request to submit to your carrier.

Can I still use my insurance for labs or imaging?

Yes. When possible, laboratory testing and imaging are ordered in a way that allows you to use your insurance benefits. We also work with local labs that offer transparent self-pay pricing.

How is this different from a concierge practice?

Concierge practices typically charge an annual membership fee in addition to visit fees. At Whole Women's Care, you pay per visit or per care pathway — there is no required annual membership. A limited membership option is available for patients seeking ongoing access and continuity, but it is never required.

What should I expect at my first visit?

Your initial consultation is 60 minutes and is designed to be genuinely comprehensive, reviewing your full health history, current symptoms, and personal goals to begin building a care plan that reflects your whole picture of health.

What is included in my visit?

Every visit includes dedicated, unhurried time with Dr. Casiano — not a nurse practitioner or physician assistant. Visits include a thorough review of your history, symptoms, and goals, along with development or adjustment of your personalized care plan.

How do I know if I should schedule an individual visit or a care pathway?

If you are coming in for a specific concern or annual exam, an individual visit is a great starting point. Care pathways are designed for patients who want a more structured, ongoing approach to a specific area, such as hormonal health, menopause management, or metabolic wellness.

Will I be able to reach someone between visits?

For follow-up needs that arise between visits, our team can be reached by phone or email during office hours. Additional visits or virtual check-ins can also be scheduled as needed.

Do you offer telehealth / virtual visits?

Yes. Select visit types are available virtually, including follow-up care, medication management, and certain consultations. An in-person visit is required to establish care before telehealth visits can be scheduled.

Do you perform procedures in the office?

Yes, select in-office gynecologic procedures are available, including IUD insertion and removal, endometrial biopsy, and colposcopy.

Do you offer weight management?

Yes. Metabolic health and weight management are core services at Whole Women's Care, approached clinically and individually. Dr. Casiano is a Diplomate of the American Board of Obesity Medicine (DABOM). As part of your metabolic evaluation, we offer InBody 580 body composition analysis, measuring muscle mass, body fat, visceral fat, and metabolic rate.

Do you treat perimenopause and menopause?

Yes — this is one of Dr. Casiano's core areas of focus. She is a Menopause Society Certified Practitioner (MSCP), meaning she has advanced, specialized training in the evaluation and management of perimenopause and menopause.

Do you see patients of all ages?

Whole Women's Care sees adult women across all life stages — from young adults seeking preventive care and contraception management through perimenopause, menopause, and beyond.

What areas do you serve?

Our office is located in Marietta, Georgia, and we serve patients throughout the greater Atlanta area. Virtual visits are also available, allowing patients across Georgia to access care remotely.

What is your cancellation policy?

We ask for at least 48 hours' notice to cancel or reschedule. Missed appointments without any notice will incur a $50 fee.

How do I schedule an appointment?

Appointments can be scheduled online through our patient portal at app.elationemr.com/book/WholeWomensCare, by emailing info@wholewomenscare.com, or by calling (770) 282-4939.

Frequently Asked Questions

Whole Women’s Care is a direct-pay practice and does not bill insurance directly. Payment is due at the time of service. This model allows us to keep visits longer, more thorough, and entirely focused on you without the constraints of insurance-driven care. We accept all major credit and debit cards, as well as HSA and FSA cards directly. Upon request, a superbill can be provided for you to submit to your insurance carrier for possible reimbursement or to apply toward your deductible. Patients with high-deductible health plans may find that visits can be counted toward their annual deductible. We recommend confirming the details with your specific insurance provider.
Yes. We accept HSA and FSA cards directly at the time of service. Medical visits with a licensed physician are generally an eligible expense and no special paperwork required.
Possibly, depending on your plan. Patients with high-deductible health plans may be able to apply out-of-network visits toward their annual deductible. We can provide a superbill upon request to submit to your carrier. We recommend checking with your insurance provider to confirm what applies under your specific plan.
Yes. When possible, laboratory testing and imaging are ordered in a way that allows you to use your insurance benefits. We also work with local labs that offer transparent self-pay pricing for patients who prefer that option or do not have coverage.
Concierge practices typically charge an annual membership fee on top of their visit fees. At Whole Women's Care, a membership is never required. You can pay per visit, or choose a Year of Care to bundle a year of visits at a lower cost. For patients who want ongoing access and continuity, a limited Ongoing Care Membership is also available, and it includes your office visits rather than adding a fee on top of them.
Your initial consultation is 60 minutes and is designed to be genuinely comprehensive. We will take time to review your full health history, current symptoms, and personal goals, not just your reason for visiting today. Together we will begin building a care plan that reflects your whole picture of health. Most patients find it helpful to come prepared with a list of current medications, any recent lab work, and the questions they most want answered.
Every visit includes dedicated, unhurried time with Dr. Casiano, not a nurse practitioner or physician assistant. Visits include a thorough review of your history, symptoms, and goals, along with development or adjustment of your personalized care plan. There are no time limits that cut conversations short.
Individual visits work well if you're coming in for a specific concern or your annual exam.
A Year of Care suits women who expect to need several visits over the next 12 months, for example while starting or adjusting hormone therapy, and want to save by bundling them.
The Ongoing Care Membership is for women who want continuous care and direct access to Dr. Casiano without counting visits.
Not sure which is right for you? Start with your Initial Consultation, and Dr. Casiano will help you decide.
Yes. If you’re deciding whether Whole Women’s Care is the right fit, you’re welcome to request a brief virtual introductory call, as schedule allows. These calls are about how the practice works, not medical advice. Email info@wholewomenscare.com or call (770) 282-4939 to request one.
Our practice is designed to provide thorough, complete care during your scheduled visits so that most questions and concerns can be addressed in that time. For follow-up needs that arise between visits, our team can be reached by phone or email during office hours. Additional visits or virtual check-ins can also be scheduled as needed.
Yes. Select visit types are available virtually for patients who prefer the convenience of a video or phone appointment. Virtual visits are available for follow-up care, medication management, and certain consultations.
Yes, select in-office gynecologic procedures are available, including IUD insertion and removal, endometrial biopsy, and colposcopy. Procedure availability and fees can be discussed based on your individual clinical needs. Please contact the office for specific questions.
Yes. Metabolic health and weight management are core services at Whole Women's Care, approached clinically and individually, not with one-size-fits-all programs. Dr. Casiano is a Diplomate of the American Board of Obesity Medicine (DABOM), bringing specialized training to this area. Every Initial Consultation includes InBody 580 body composition analysis, which estimates muscle mass, body fat, visceral fat and resting metabolic rate, giving a far fuller picture than a scale can. For ongoing support, a Year of Care or the Ongoing Care Membership includes InBody analysis at every visit.
Yes. This is one of Dr. Casiano's core areas of focus. She is a Menopause Society Certified Practitioner (MSCP), with advanced training in the evaluation and management of perimenopause and menopause. For women who want ongoing, personalized support through this transition, a Year of Care or the Ongoing Care Membership keeps your care consistent over time.
Whole Women’s Care sees adult women across all life stages: from young adults seeking preventive care and contraception management through perimenopause, menopause, and beyond.
Our office is located in Marietta, Georgia, and we serve patients throughout the greater Atlanta area. Virtual visits are also available, allowing patients across Georgia to access care remotely.
We reserve each appointment specifically for you. If you need to cancel or reschedule, please give us as much notice as you can. 48 hours' notice lets us offer your time to another patient who may be waiting for care.
Cancelling and rescheduling are always free, right up to your appointment time. A missed appointment with no notice carries a $50 no-show fee. If you booked online, this fee is charged to the card you provided at booking.
To cancel or reschedule, call or text us at (770) 282-4939 or email info@wholewomenscare.com.
Appointments can be scheduled online through our patient portal or by contacting our office directly. We look forward to welcoming you.
Online: Elation Health Scheduling
Email: info@wholewomenscare.com
Phone or Text: (770) 282-4939